Dear HMV Customer
I am writing to you as one of our valued customers with
www.hmv.co.uk, and wanted to inform you of some of the impending changes which will shortly be happening.
From Monday 3rd October at 3pm we will cease trading from our current Internet Fulfilment Centre in Birmingham, and relocating our business to Guernsey. Please note that any outstanding orders will not be affected by this move.
The following changes will take place to the service, and may affect you:
o We will be implementing a per item postage charge to overseas orders
o Each item will be charged and shipped to you separately. This means we will no longer operate a part-shipment policy, and all goods will be shipped out to you as soon as they are available.
o We will be implementing a per item charge for courier shipments
o All prices quoted on
www.hmv.co.uk will be exclusive of VAT
Once our new service in Guernsey is fully launched, we will send you full details of our new operation, and the benefits you can expect as a customer.
Thank you for your continued custom,
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